Bio:

As a bilingual speaker of Chinese and English, Dr. Jack Pun is motivated to investigate the effectiveness and patient satisfaction of health communication from a cross-cultural and cross-disciplinary perspective. He explores the role of communication in shaping decision making processes at consultations, and how communication affects the quality of care patients received from the health providers in different clinical settings (emergency department, Intensive care unit, nursing handovers, traditional Chinese medicine, veterinary medicine) and how effective communication enhances our understanding of the challenges and expectations in healthcare in worldwide hospital setting.

1.Health communication in Asia/Chinese context

•Pun, J. Chan, E.A., Wang, S. & Slade, D. (2018). Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China. Patient Education and Counseling. 101(7), 1193-1206.https://doi.org/10.1016/j.pec.2018.01.018

•Pun, J. (2021). Clinical handover in a bilingual setting: Interpretative phenomenological analysis to exploring translanguaging practices for effective communication among hospital staff. BMJ Open.http://dx.doi.org/10.1136/bmjopen-2020-046494

•Yu, Q. & Pun, J. (2021). Promoting patient engagement in medical informed consent-a qualitative study of Chinese doctors' communication strategies. Health Communication. https://doi.org/10.1080/10410236.2021.1932287

2.Teaching medical students in Chinese context

•Pun, J. (2021). A study of Chinese medical students’ communication pattern in delivering bad news: An ethnographic discourse analysis approach. BMC Medical Education.https://doi.org/10.1186/s12909-021-02724-6

4.Traditional Chinese Medicine (TCM)/Alternative Medicine

•Pun, J. and Chor, W. (2020). Use of Questioning between Traditional Chinese Medicine Practitioners and Patients to Realize TCM Philosophy: Holism, Five Elements and Yin-Yang in the Context of Doctor–Patient Communication, Health Communication.https ://doi.org/10.1080/10410236.2020.1828533

•Pun, J. (2020). Moments of 'touch' as a way for mental support in Traditional Chinese Medicine consultations: Analysis of the interactional process of co-constructing understanding of the patient's body conditions in Hong Kong. Complementary Therapies in Medicine. https://doi.org/10.1016/j.ctim.2020.102516

•Pun, J., Chor, W. & Zhong, L. (2019). Delivery of patient-centered care in complementary medicine: Insights and evidence from the Chinese medical practitioners and patients in primary care consultations in Hong Kong. Complementary Therapies in Medicine. https://doi.org/10.1016/j.ctim.2019.06.013

3.Nursing Handover/Handoff

•Pun, J. (2021). Factors associated with nurses’ perceptions, their communication skills and the quality of clinical handover in the Hong Kong context. BMC Nursing. https://doi.org/10.1186/s12912-021-00624-0

•Pun, J., Chan, E.A., Eggins, S. & Slade, D. (2019). Training in communication and interaction during shift-to-shift nursing handovers in a bilingual hospital: A case study. Nursing Education Today. https://doi.org/10.1016/j.nedt.2019.104212

•Pun, J., Chan, E.A., Man, M., Eggins, S., Slade, D. (2019). Pre- and post-evaluations of the effects of the Connect, Ask, Respond and Empathise (CARE) protocol on nursing handover: A case study of a bilingual hospital in Hong Kong. Journal of clinical nursing. https://doi.org/10.1111/jocn.14871

•Slade D, Murray KA, *Pun JKH, Eggins S. (2018). Nurses’ perceptions of mandatory bedside clinical handovers: An Australian hospital study. Journal of Nursing Managment. 2018;00:1–11. https://doi.org/10.1111/jonm.12661

•Slade, D., *Pun, J., Murray, K. A., & Eggins, S. (2018). Benefits of health care communication training for nurses conducting bedside handovers: An Australian hospital case study. The Journal of Continuing Education in Nursing, 49(7), 329-336. (*corresponding author) https://doi.org/10.3928/00220124-20180613-09

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5.Oncology/ End-of-life/ Advanced Care Planning/Cancer literacy

•Pun, J. (2022). Communication about Advance Directives and Advance Care Planning in the East Asian context: A systematic review. Oncology Nursing Forum. DOI: 10.1188/22.ONF.58-70

•Pun, J. Cheung K.M. & Chow, C.H.J. (2021). A Systematic Review of Teaching End of Life Communication: the Priorities, the Challenges and the Scope. BMJ Supportive & Palliative Care.http://dx.doi.org/10.1136/bmjspcare-2020-002725

•Pun, J. Cheung K.M., Chow, C.H.J. & W.L. Chan (2020). Chinese perspective on end-of-life communication: a systematic review, BMJ Supportive & Palliative Care. http://dx.doi.org/10.1136/bmjspcare-2019-002166

•Chan, W.L., Pun, J., Dong, D., Siminoff, L. & Dumenci, L. (2021). Reliability and validity of the Cancer Health Literacy Test- Chinese versions: CHLT-30-Chinese and CHLT-6-Chinese. Asia-Paciifc Journla of Clinical Oncology. https://doi.org/10.1111/ajco.13621

6.Accident & Emergency Department/ Doctor-patient communication

•Pun J, E.A. Chan, Matthiessen C.M.I.M., Slade D, Murray K. (2016). Clinicians’ perceptions of communication challenges in a trilingual emergency department in Hong Kong. Journal of Clinical Nursing.https://doi.org/10.1111/jocn.13699

•Pun J, Matthiessen C.M.I.M., Slade D, Murray K. (2015). Factors affecting communication in emergency departments: doctors and nurses’ perceptions of communication in a trilingual ED in Hong Kong. International Journal of Emergency Medicine, 8:48, https://doi.org/10.1186/s12245-015-0095-y

•Chandler E., Slade D., Pun J., Espindola E., Lock G., Matthiessen C.M.I.M. & Ng C. (2015). Communication in Hong Kong Accident & Emergency Departments: The Clinicians’ Perspective, Global Qualitative Nursing Research, 2, 1-11. doi: 10.1177/2333393615576714

•Slade D, Chandler E., Pun J, Lam M, Matthiessen C,M.I.M., Williams G., Espindola E., Veloso F., Tsui K.L., Tang S. & Tang K.S. (2015). Effective Healthcare Worker-Patient Communication in Hong Kong Accident & Emergency Departments, Hong Kong Journal of Emergency Medicine, 22(2), 69-83.https://doi.org/10.1177/102490791502200201

•Slade D, Pun J, Lock G, Eggins S. (2016). Potential risk points in doctor-patient communication: an analysis of Hong Kong emergency department medical consultations. In Helen de Silva Joyce (Eds). (2016). Language at Work: Analysing Language Use in Work, Education, Medical and Museum Contexts, Newcastle: Cambridge Scholars Publishing, p.146-165.

•Slade, D., Matthiessen, C.M.I.M., Lock, G., Pun J. & Lam, M. (2016). The interplay of interpersonal and experiential meanings in doctor-patient communication and its impact on health outcomes in a Hong Kong Accident and Emergency Department. In Ortega, L., Tyler, A., & Park, H.-I. (Eds.). (2016). The usage-based study of language learning and multilingualism. Washington, DC: Georgetown University Press.

7.Intensive Care Unit/ Critical Care

•Leung, C. C., Pun, J., Lock, G., Slade, D., Gomersall, C. D., Wong, W. T., & Joynt, G. M. (2018). Exploring the scope of communication content of mechanically ventilated patients. Journal of critical care, 44, 136-141.https://doi.org/10.1016/j.jcrc.2017.10.044

•Ng, G.W.Y., *Pun, J., So, E.H.K., Chiu, W.W.H., Leung, A.S.H., Stone, Y.H., Lam, C.L., Lai, S.P.W., Leung, R.P.W., Luk, H.W., Leung, A.K.H., Au-Yeung, K.W., Lai, K.Y., Slade, D and Chan, E.A. (2017). Exploring speaking-up culture in an intensive care unit (ICU): Chinese doctors’ and nurses’ perceptions of the openness of communication. BMJ open, 7(8). http://dx.doi.org/10.1136/bmjopen-2016-015721

8.Veterinary Medicine

•Pun, J. (2021). Comparing veterinary students’ and practitioners’ perceptions of communication in a bilingual context. Veterinary Record.

•Pun, J (2020). An Integrated review of the role of communication in veterinary clinical practice. BMC Veterinary Research. https://doi.org/10.1186/s12917-020-02558-2

9. Research Methodology in Health communication

•Pun, J. (2020). Interdisciplinary Research. In J. McKinley & H. Rose (Eds.), The Routledge Handbook of Research Methods in Applied Linguistics. London: Routledge. https://www.routledge.com/The-Routledge-Handbook-of-Research-Methods-in-Applied-Linguistics-1st/McKinley-Rose/p/book/9781138501140

•Pun, J. (2020). An Ethnographic Discourse Analysis: Developing a Research-Informed Training Program for Effective Nursing Clinical Handover Communication. Sage Research Methods: Medicine and Health, Doi: https://dx.doi.org/10.4135/9781529731873

Pun, J., Matthiessen, C., Williams, G, & Slade, D. (2017). Using ethnographic discourse analysis to understand doctor-patient interactions in clinical settings. SAGE Research Methods Cases. http://dx.doi.org/10.4135/9781473979697

10. Systematic Reviews

•Pun, J (2020). An Integrated review of the role of communication in veterinary clinical practice. BMC Veterinary Research. https://doi.org/10.1186/s12917-020-02558-2

11. Interprofessionalism in healthcare/ human charter

•Rider EA, Kurtz S, Slade D, Longmaid E. III HE, Ho MJ, Pun K.H., Eggins S & Branch WT. (2014) The International Charter for Human Values in Healthcare: An interprofessional global collaboration to enhance values and communication in healthcare. Patient Education and Counselling, 96(3), 273-280. http://dx.doi.org/10.1016/ j.pec.2014.06.017.